A How can I help you today?

我能为您做点什么？

B I am returning something that I bought yesterday.

我来退还昨天在这儿买的东西。

A What would you like to return?

你想退什么？

B I'm returning a cellphone.

我要退手机。

A Was there somethinig wrong with it?

出现什么问题了吗？

B It's defective.

这部手机有缺陷。

A What isn't working on it?

手机哪里运转不正常了？

B It keeps turning off on it's own.

它总自己自动开机和关机。

A Alright, do you have the receipt?

好的，你带收据了吗？

B I have it right here.

我带来了。

A I'm going to take care of this and refund your money.

我会处理这件事，并且退还你的钱。

B Thanks for your help.

谢谢你的帮助。