A Can I help you?

有什么需要帮忙的吗？

B Yes, I have a complaint to make.

恩，我有点意见。

A What's the problem?

有什么问题吗？

B I bought this skirt in your store last week. What a famous brand is that! The stitches are coming off. Anyway, I'd like to ask for a refund for this skirt.

上周我在你们店里买了这条 裙子。这是什么名牌啊！线头都松了！不管怎么说，我想要退货。

A I'm sorry. They are not refundable. But we can exchange it for you, OK?

对不起，它们是不能退的。 但我们可以给您换一条，行吗？

B OK.

好吧。

A Wait for a moment. I think we have another one…Here you go.

稍等一下。我想我们还有 一件……这就是。

B But this one is blue. Mine is red.

但这条是蓝色的。我的是红 色的。

A Sorry, lady. This is the only one we've got now. How about we fix it up for you?

对不起，小姐。我们现在 只剩这件了。我们帮您补一下怎么样？

B That's certainly good. When will it be ready?

那好啊。什么时候能补好？

A It will be ready tomorrow.

明天就能补好。

B That's quick.

那挺快的。

A Come along then and bring this receipt with you. And I am afraid we've gonna have to charge you 20 for that.

那到时候来吧，把这张发 票带上。恐怕这一次我们得收您20块钱。

B What!

什么！