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Officer Counter Services Banking Operations Harbin SD HSBC China : 00004T52
说明
HSBC Technology and Services
HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
- To perform accurate and efficient cash and counter service duties and to offer a high standard of courteous service to customers.
- To satisfy customer need, required to be familiar with local rules and regulation to answer customer enquiry and provide good advice.
- To establish and keep good relationship with valuable customers by providing one-stop counter services. Act as an expertise and provide high level service to meet internal and external customer satisfaction.
- To be responsible for the internal and external return and reporting tasks by regulator or CNQ parties. Keep high reporting quality and feedback returns in time.
- To handle back office operations (e.g. account service, payment service) and back up counter roles when necessary.
- To handle office administration work including telephone operator, filing, faxing, correspondence, and paper work.
- To well balance service/sales process and risk control.
资历
To be successful in the role, you should meet the following requirements:
- Bachelor degree or above;
- At least 2 years’ managerial experiences in operation area with strong sense of responsibility;
- Comprehensive knowledge and understanding on local rules, regulations and internal guidelines;
- Sound analytic and reasoning skills;
- Strong sense of responsibility and good communication skills;
- Be able to work under heavy pressure.
- With cash handling experience, perfect use of excel/powerpoint
You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
工作领域 : 运营
主要地点 : Asia Pacific-中国-黑龙江-哈尔滨
编制 : 全职 班次 : 白班
职位发布 : 2014-7-29, 下午03:39:18
结束发布日期 : 2014-9-30, 下午11:59:00
申请职位请登录：https://hsbc.taleo.net/careersection/external/jobdetail.ftl
更多信息请查看黑龙江省银行招聘考试网