A：Hello.Is this ABC Rent-a-car Company?喂，你是ABC租车公司吗?
B：Yes,speaking.May I help you?是的，我是，我能为你效劳吗?
A：This morning we rented a car and we are on the way to Niagara Falls.I'm afraid we have a car accident near the border.我们是今天早上租的车，我们去尼亚加拉瀑布的途中靠近边界上发生车祸。
B：That's too bad.What kind of accident is it?Are you all right?那太不幸了，什么车祸呢?你还好吗?
A：I'm all right,but my friend is seriously injured.Will you call an ambulance and the police?我还好，但我的朋友受了重伤，请你打电话给警察和叫辆救护车来好吗?
B：OK.I'll do it right away,but tell me how it happened.好的，我立刻就办，但告诉我是怎样发生的。
A：I ran into the guardrail when I turned to the left.当我左转时撞到护拦了。