Customer Service Representative(客户服务代表)

公司名称： 花旗银行（中国）有限公司

公司性质： 外商独资

公司规模： 1000-9999人

公司行业： 金融/银行/投资/基金/证券/期货

工作经验： 1-2年

发布日期： 2013-01-04

最低学历： 大专

管理经验： 否

工作性质： 全职

招聘人数： 若干

职位类别： 银行

工作地点： 杭州

职位描述

RESPONSIBILITIES：

To provide highest level of services to customers and answer their enquiries such as product inquiries, account opening/maintenance, financial transactions and etc

To address customer needs and refer sales opportunities to appropriate sales specialist

To support sales and operation team on banking related activities

To perform branch administrative tasks and maintain pleasant branch environment

To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

University graduate with 1-2 years' work experience in sales or finance and customer service field

Excellent interpersonal and communication skills

Sales and service oriented, passionate and initiative

Fluent in both oral and written English

Excellent PC skills, especially in Word, Excel etc.

更多信息请查看银行招聘网